Best Nutraceutical Merchant Account Gateway 2023 – Payfasto

A nutraceutical merchant account from PayFasto, will help your nutraceutical business with all your payment processing needs.

Global service

Payment solution for US and Europe merchants

At PayFasto, we understand the unique challenges faced by merchants in both the US and Europe. That’s why we offer a high risk payment gateway solution that caters to the needs of businesses in both regions. Our platform allows merchants to accept payments from customers acrss the globe, while also providing secure and reliable transaction processing.

Our clients

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Request your free quote now with PayFasto Payments. Within 24 hours, we will get back to you with an offer designed expressly for your high-risk industry needs.

Are you looking for a specialized Nutraceutical Merchant Account provider?


PayFasto provides nutraceutical merchant accounts for businesses with the best terms on the market and we ensure you get a bank specializing and understanding high risk industries like credit card processing for nutraceuticals. Contact us already today if you are interested in getting nutraceutical merchant account by clicking on “Get a quote” or going to our contact page. PayFasto’s solutions are available for e-commerce businesses, offline businesses and much more, so do not hesitate to fill out a pre-app today.


Fees that PayFasto will charge depend on factors like processing history, method of sales, destination countries, volume of sales, and products. All Dating Merchant Accounts are unique but included terms stay the same for most: merchant discount rate (MDR), transaction fees, monthly gateway fee, 0-6 month rolling reserve, chargeback fee, refund fee.


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All pricing are subject to negotiations if you have higher volumes or history

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What Is a Nutraceutical Merchant Account?

Do you own a nutraceutical-based business and find it difficult to accept credit card payments? When you partner with a nutraceutical credit card processing company for a high-risk merchant account for your nutraceuticals, you can accept payments from your customers. As mentioned earlier, nutraceuticals encompass a wide range of natural medicines, dietary and health supplements, and even health maintenance substances that are free from FDA regulations and are made available as over-the-counter supplements.

Usually, the philosophy of nutraceuticals is based on the use of food as replacements for medicines that employ potent medicines and extracts to provide numerous targeted benefits, promoting health, improving wellness, and preventing diseases.

How do I get a Nutraceutical Merchant Account?

One of the first things needed for you as a merchant is to obtain a nutraceuticals merchant account, in order to process and bill your customers. This can be done locally or via a worldwide solution. Different things like pricing and terms changes depending on whether or not it is a start-up or an ongoing project which currently accepts payments on the website / app. When it comes to your business being a start-up, it will come with a rolling reserve of usually 10% and it will mean “worse” terms but we try to stay competitive and help you get started cheapest possible.

If you are doing re-billing, you have to strictly monitor transactions for chargebacks, and the terms. With direct sale, terms and pricing will be more compelling.

What Costs are Associated with Nutraceutical Merchant Accounts?

Fees that PayFasto will charge depends factors like: Processing History, Method of Sales, Countries, Volume of Sales, and Products. All merchant accounts are unique but included terms stays the same for most:

  • Merchant discount rate
  • Transaction fees
  • Monthly statement fee
  • Monthly gateway fee
  • Four and a Half – Six-month rolling reserve (Depending on bank)
  • Charge back fee
  • Refund fee

Why is Nutraceuticals Credit Card processing defined as high risk?

The main risks within the nutraceuticals are friendly frauds and chargebacks. Nutraceutical websites can be used to commit frauds online. Also included in the risk overview there is the high probability for chargebacks due to losses from customers but we have solutions to help prevent these.

Detailed requirements

  • Incorporation Certificate.
  • Memorandum & Articles of Incorporation.
  • Color Passport for UBO / Shareholders / Directors.
  • Office Lease Agreement signed by both parties. Or Rental Invoice under company’s name – not older than 90 days from the date of application.
  • Business Bank Statement under company’s name and present address, showing IBAN and SWIFT – not older than 90 days from the date of application.
  • If Processing History is available for latest 3-6 months from the date of application – under company’s name, showing processor’s name/logo, sales, refunds, and chargebacks for each month separately.
  • If Processing History is unavailable then detailed business plan and cashflow forecast for minimum of one fiscal year.
  • Utility Bill [electricity / gas / water / rental / tax bill] from UBO / Shareholders / Directors under their name and present address – not older than 90 days from the date of application.
  • Proof of domain under company’s name, showing applying URL and date of domain renewal / expiry – preferably domain purchase receipt.
  • Local signatory is a requirement for this vertical, therefore KYC from local signatory is needed.

With about $121.6 billion contributed to the United States economy plus an expected worldwide market size of $658.11 billion by 2028, there’s no denying the fact that the nutraceutical industry has witnessed explosive growth in recent years. According to a report from the Council for Responsible Nutrition, more than two-thirds of American adults consider nutraceuticals as supplements to fill their nutritional gaps.

Unfortunately, the nutraceutical industry is riddled with unnecessarily high rates of chargeback and is underregulated in the United States. Therefore, banks and other financial institutions classify the nutraceutical industry as high-risk.

As a result, getting a standard supplements merchant account might be impossible. Even if you successfully bypass the “high-risk” status of the industry and you are offered a merchant account by traditional payment processors, chances are that the account will be terminated for violating the industry service policies. Therefore, the best approach is to consider a high-risk merchant account for your nutraceutical products, sales, and company, which will save you from losing sales opportunities.

From promoting nutraceutical products to services and even subscriptions, a high-risk merchant account can be a game-changer for your payment processing, offering huge and incredible benefits. Besides, as a small business looking forward to competing with other large enterprises in the industry by selling unique or alternative products for the retail market, a high-risk payment gateway for supplements can be the best path to follow.

Nutraceuticals are usually natural therapy products marketed for their effectiveness in improving the overall health and function of the human body. Although, the Food and Drug Administration (FDA) didn’t classify nutraceuticals as drugs because many of these products do not have the therapeutic effects of drugs beyond what you’d ordinarily expect from food sources.

Nutraceuticals are entirely different from pharmaceuticals as their purpose isn’t to treat or cure a disease in the human body. However, the word “nutraceutical” is mostly used on products that are marketed and sold in the form of capsules, pills, liquid supplements, and powders. The liquid supplements may include whole food supplements like meal replacement shakes, diet shakes, protein powders, and more.

The Food and Drug Administration is charged with the sole responsibility of providing regulations for the safety of nutraceuticals and their process of manufacture, distribution, and sales, as with other products. Therefore, manufacturers of these products must fully comply with the strict guidelines and regulations provided by the FDA. Depending on the nutraceutical products, the regulations and guidelines vary considerably. A typical example is gluten supplements which can be used as fillers or coating for most dietary supplements. However, most products also require pesticide levels below specified limits in line with FDA regulations.

Above all, manufacturers of nutraceutical products must ensure that their products are in line with the highest standards as stipulated by the FDA, regardless of their status of being labeled food or drugs. You can read more about the FDA regulations here.


A retail nutraceutical merchant account is a type of supplements merchant account specifically designed to accept face-to-face payments from debits and credit cards. Ideally, this type of nutraceutical merchant account utilizes the credit card machine or point of sale. It is mainly used by businesses with a wired internet connection plus traditional brick-and-mortar stores. The retail payment guarantees almost zero cases of fraudulent activities plus a reduced risk of chargebacks compared to other merchants.

Mobile Payments

As an alternative to the retail supplements merchant account, a mobile payment account provides the opportunity for nutraceutical-based companies to accept in-person payments. This nutraceutical merchant account utilizes credit card swiping attachments, mostly installed on mobile devices, iOS, or iPad.

If you’re in the nutraceutical industry and your operation is outside the traditional storefront, you can try a mobile payment account. It has reduced rates of fraud and chargebacks similar to retail merchant accounts. Some businesses operating outside the traditional storefronts can include conferences, farmer’s markets, conventions, and more.

Virtual Terminal Payments

With a virtual terminal payments supplement merchant account, companies can accept payments via several mediums, including over the phone, a laptop, and even emails. 

Virtual terminal payments are an excellent merchant account for businesses that already accept a significant volume of sales over the phone. As it provides customers with a wide range of options to make payments, these payments are vulnerable to fraud, scams, and chargebacks. 

However, partnering with the right nutraceutical credit card processing company is a surefire way to protect your virtual terminal merchant account by integrating fraud prevention tools.

eCommerce Payments

If, as a nutraceutical business, you desire to sell your product online, you would undoubtedly require an eCommerce merchant account. The eCommerce merchant account is mainly integrated with major payment gateways as well as website shopping cards, creating an opportunity for a simple and hassle-free setup.

As with other online merchant accounts like the forex and crypto accounts, the eCommerce merchant account is also vulnerable to fraud, scams, and chargebacks. Therefore, you must mitigate these risks by partnering with the best nutraceutical credit card processing company to integrate high-level tools for disputes, chargebacks, and fraud prevention.

Running your online business is not ordinarily considered high risk. Still, there’s a greater risk associated with conducting your business online as compared to traditional and face-to-face transactions.

Depending on various factors, payment processing companies classify some businesses as high-risk. This is because most of these businesses deal with a merchant, posing a threat of financial losses to financial institutions. The nutraceutical market is currently labeled as a high-risk industry for several reasons. Some of these are:

Zero Regulation of the Industry

Generally, the nutraceuticals and supplements industry need to be better regulated. In this industry, manufacturers are now subjected to the rigorous process of submission of products for testing as compared to traditional pharmaceutical manufacturers and producers.

Therefore, some health supplements make their way to the market without proper certification of their proven safety and even the quality of their ingredients. As a result, the legal action against businesses that manufacture, sell, and promote natural supplements and herbal drugs are on the high side, as well as increased risks of chargebacks, especially from unsatisfied customers and clients.

Business Model of Nutraceutical Companies

Most natural supplement-based companies employ continuity billing as part of their business model. In this case, customers are tempted to authorize a small, one-time charge on their credit cards only to realize that they’ve unknowingly subscribed to monthly billing. This is most likely due to their failure to read the deliberately concealed or absent fine print of terms of service or purchase policy. As a result, businesses that operate based on this model have made payment processing companies wary of processing payments for nutraceutical products.

These fraudulent business practices don’t only increase the risk of chargebacks, but they are also a turn-off for potential customers and clients. Of course, it would be difficult for customers to differentiate between honest merchants and fraudsters. Hence, the nutraceutical industry is generally labeled high-risk.

In addition to the issue of chargebacks and fraudulent business models, many payment processing companies also decline to process any payment related to nutraceuticals and herbal products.

Usually, consumers’ expectations of nutraceutical products are expectedly high, leading to a series of complex issues if the products fail to produce the specific effects advertised. 

Hence, customers would be upset and want to reach out to the company for clarification. Unfortunately, problems such as this are more commonly faced by supplements and Nutra businesses frequently than any other industry, resulting in more hurdles and concerns.

As a business owner in the nutraceutical industry, keeping your supplement merchant account in good standing should be one of your top priorities. You already know there is a high rate of chargebacks in the industry, and you must keep robust relationships with many banks as possible. Remember, if your rate of occurrence of chargebacks is within the limit and you fail to maintain the required standards of relationship with banks, you might find yourself unable to process credit and debit card payments. Ultimately leading to the failure to operate your business optimally.

How do you ensure your high-risk merchant account is in good standing? Check out some tips.

  • Maintain a good relationship with nutraceutical credit card processing companies
  • Ensure that you perform a high volume of sales regularly and consistently
  • Ensure that your business accounts have a high balance
  • Make sure all chargebacks are disputed as quickly as possible, and your disputes must be backed up with strong and valuable evidence
  • Maintain absolute transparency in all communications with your payment processors and your banks.

To succeed in selling your nutraceutical products, you must strictly adhere to these standards. Remember, the nutraceutical industry will continue to experience exponential growth in the coming years, which is also expanding the base of nutraceutical payment processing.

When you properly maintain a nutraceutical credit card processing account and ensure it is in good standing, you are also helping more banks and payment processors get an increased positive outlook, which will help build trust in working with more nutraceutical merchants in the future.

In addition to establishing a highly formidable reputation in the industry, keeping your merchant accounts in good standing will significantly boost your chances of raising sales potential and your nutraceutical payment processing limits.

Finding a nutraceutical credit card processing company you can trust for your nutraceutical company could be challenging, especially as it involves high-risk products. However, you would find a number of nutraceutical payment processors that specialize in providing efficient and effective payment gateways for processing nutraceutical payments.

One of the very first things in your journey to find the most reliable and trusted payment processor is understanding what compliance means. Compliance, as the name suggests, is the ability to comply with laws and regulations. When you’re compliant, you’re on the side of the law, which helps prevent you from possible penalties.

The Food and Drugs Administration is usually strict when it comes to nutraceutical processing guidelines. As such, nutraceutical payment processors are compulsorily bound by the law and must follow due process religiously. Your nutraceutical company or products may be subject to strict penalties without compliance with the FDA guidelines.

In fact, nutraceutical processes that are on the side of the FDA guidelines also face some form of challenges with respect to meeting the guidelines and regulations, especially if they are new in the nutraceutical payment processing industry.

Above all, you should only partner with a payment processor that can religiously follow the FDA guidelines for nutraceutical processing.

Nowadays, building a solid and successful business in the herbal products and supplements world requires you to have been successful at owning an offline store and creating a formidable online presence. And, of course, this is a surefire way that can launch you into the pool of target customers, maximizing your opportunities and generating massive revenues. Remember, your online effort encompasses all activities, including building a user-friendly website, selling your products, and offering impressive customer service and support.

Undoubtedly, you would require a credit card processor that allows individuals and entrepreneurs to generate revenue using your websites or preferred eCommerce solutions. This will allow you to connect closely with every business transaction and process all payments through your nutraceutical merchant account.

At PayFasto, we understand that many entrepreneurs face serious difficulties working with the usual payment processors. That’s why we provide the best Nutraceutical merchant account with premium high-risk payment processing services, credit card processing, payment gateways, and merchant approval.

Our experts are highly skilled and knowledgeable, working round the clock to handle all issues relating to your nutraceutical payment processing, customer services, chargeback protection, disputes, fraud prevention, and other issues relating to owning a high-risk merchant account.

Undoubtedly, PayFasto is a trailblazer among merchant service providers offering personalized end-to-end nutraceutical credit card payment gateways and account solutions. The reasons behind our success over the years aren’t farfetched as the industry is categorized as high risk like other industries such as CBD, plus the unnecessarily high service fees charged by other merchant account service providers.

Fortunately, our nutraceutical merchant processing services at PayFasto are offered to nutraceutical businesses at budget-friendly prices. Apart from that, some of the top features of our high-risk merchant account for nutraceuticals include the following:

Multiple Payment Options

If you want to grow your nutraceutical business quickly and easily, integrating a system where customers and consumers can make payments via different options is one of the most proven approaches.

With more than one payment method or option, your customers will enjoy the flexibility of using several methods to make payments for your products. In fact, making payments will also be accessible, smooth, and hassle-free, especially for customers who do not want to carry cash around.

Reduce Chargebacks

PayFasto has built a strong reputation in the high-risk payment industry. Over the years, we have successfully offered chargeback management and prevention tools and systems to all our customers.

With our chargeback protection and prevention tools, your rate of chargeback and fraud will be automatically reduced to the barest minimum. Besides, our chargeback protection services for nutraceutical businesses also cover valuable tips, advice, and tools for our customers, which ultimately help them to resolve their billing-related problems quickly and easily.

24/7 Payment Processing

Our customer service at PayFasto is available round the clock to provide you with any support you might require with respect to your supplements merchant account. Even if you operate 24 hours a day, trust us to be available to provide timely support for you at all times.

Fast Setup and Approvals

There’s no alternative to instant approval when it comes to high-risk nutraceutical merchant accounts. At PayFasto, our setup and approval processes for high-risk nutraceutical accounts and services are as swift as possible. The process begins with filling out the application form online.

Once you’ve done this successfully, you would only be required to wait for 3-7 business days to get your supplements merchant account approved. Remember, the number of days to get your account approval depends mainly on whether you’re applying for a low-risk or high-risk merchant account. For the high-risk, the approval process follows 2-steps, which also require vetting your documents by both the merchant account provider and the acquiring bank.

Talk to Us about Your High Risk Merchant Account Now!